Privacy policy
This Privacy Policy describes how PROJECT AMARU (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the site.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
How We Collect and Use Your Personal Information
When you visit, we collect certain information about your device, your interaction with the site and our services, and information necessary to process your purchases.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Information We Collect Directly from You:
Device Information
- The purpose of collection is to load the site accurately for you and to perform analytics on the site usage to optimize our site.
- Source of collection, this information is collected automatically when you access our site using cookies, etc.
- Disclosure for a business purpose, shared with our processor.
Personal Information
- The information collected is the version of web browser, IP address, time zone, cookie information, the different sites or products you may view, search terms/words, and how you interact with our site.
Order Information
- The purpose of collection is to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and confirmation(s), to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
- The source of collection is collected from you
- The disclosure for a business purpose is shared with our processor and fulfilment apps
Personal Information
- The information collected is the name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer support information
- The purpose of collection is to provide customer support
- The source of collection is collected from you
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfil our contracts with you, as described above
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For example, we use google analytics to help us understand how our customers use the site.
We share information about your use of our site, your purchases, and your interactions.
Lawful Basis
Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful basis:
Your consent;
The performance of the contract between you and the site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the site, we will retain your Personal Information for out records unless and until you ask us to erase this information, For more information on your rights of erasure, please see the 'Your Rights' section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes Profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our Processor uses limited automated decision-making making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your Rights
You may have the right under applicable data protection laws to ask:
For details of the personal information, we hold and process about you (including information regarding how your information may be shared),
For a copy of your personal information,
That we correct your personal information where it is inaccurate and/or that we complete your information where it is incomplete,
That we limit or restrict your personal information in certain cases,
That we delete your personal information in certain cases,
To receive your personal information in a structured, commonly used and machine-readable format, and for PROJECT AMARU to transmit that data to another controller (data portability) in certain cases
You can also withdraw any consent you give to us at any time and may have the right under applicable law to object to us using your personal information for PROJECT AMARU's legitimate purposes. You may ask us for further information regarding withdrawal or refusal of consent and the consequences of such refusal. If you do withdraw your consent, this will not affect the lawfulness of any previous processing based upon such consent.
If you would like to exercise any of these rights in relation to the personal information we hold about you or wish to change your preferences at any time, please contact our Customer Services at ' Support@projectamaru.com '.
Please note that we may require you to verify your identity in order to process a request made to exercise your rights in relation to your personal information. If we are unable to match this information, we may ask you to provide additional identifying information, such as a copy of your passport or drivers’ license. You may designate a third party to act on your behalf provided they have appropriate written authority to do so.
If you make a request to delete your personal information, note that we may not delete all of your information. We may still process your personal information if it is necessary to do so and we are lawfully permitted.
For example, in the following circumstances:
Transactional: to complete a transaction for which the personal information was collected, provide goods or services requested by you, or perform a contract we have with you;
Security and Maintenance: in the context of detecting and/or preventing security incidents and/or to debug or repair any errors.
Legal: to protect against fraud or illegal activity or to comply with applicable laws or resolve legal claims or exercise rights under applicable laws.
If you have registered to receive PROJECT AMARU's updates relating to our products and services and you no longer wish to receive these, you can request that we amend your preferences. You can do that as indicated in the particular communication, e.g., by using the unsubscribe link which is included on all email updates. PROJECT AMARU will stop sending updates in respect of which you withdraw your consent, within a reasonable period (as required by applicable law) and in any event within 28 days of receiving your request, in order to allow sufficient time for the change to be administered.
You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our marketing emails. If you would like to unsubscribe from any other type of marketing you receive from us, please contact us at ‘ Support@projectamaru.com ', or use our contact form located on the site.
Children’s Data
This site is not intended to for individuals under the age of 16.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail using the details provided below.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you,
Please email us at ' Support@projectamaru.com '.